RTA Offers Scratch Cards to Top-up Salik Account

RTA Offers Scratch Cards to Top-up Salik Account


Dubai (United Arab Emirates): Roads & Transport Authority (RTA) developed a new system of toll gate (Salik) cards enabling users to top-up their accounts by means of scratch cards offered at denominations of 50, 100 and 200 dirhams; which are the most popular categories. The system will be operational as of today and clients can obtain these cards from the approved sales outlets, thus adding to the diverse channels opened to make the service easily accessible to clients.

“The underlying aim of developing the new system is to introduce integrated solutions enabling Salik individual users easily access the service at any time in a way that saves much time & effort, thereby fits well with the RTA vision of providing Safe & Smooth Transport for All” said Maitha bin Adai, CEO of RTA Traffic & Roads Agency.

She elaborated: “The system is easy to use and offers cards at three categories (50, 100 and 200 dirham) and each card has a secret code to be scratched by the client for crediting the account. Top-up process has to be completed by following-up the instructions at the reverse side of the card, or by calling Salik Call Center at: 800-Salik (72545) and complying with the voice guidance, or else through logging up to Salik Portal (www.salik.ae).

“Salik cards are disposable, once used whatsoever was the amount and they cannot be partially used. Once the balance available in the card is added to the account, the whole amount of the prepaid card is transferred to the recharged account. The prepaid card can also be used to top-up the Salik account of another person, provided the account number and PIN codes are entered correctly.

“Subscribers have to be careful and attentive when topping up their accounts and verify the account number and PIN code before proceeding with the process. When recharging their Salik accounts, the system prompts users to enter the account number and PIN code as a means to verify the authenticity of the details before the amount is deposited to the account, and such numbers obviously belong to one specific customer.

“RTA will shortly announce the approved distribution points of Salik top-up cards such as petrol stations and commercial centers. Companies, centers and individuals can buy Salik Prepaid Cards in bulk from RTA and affiliated Customer Service Centers for reselling them to subscribers, provided the minimum purchase order shall not be less than 1000 cards. RTA will offer discounts when buying cards in bulks” added Maitha.

Since the toll gate system was launched in July 2007, RTA has always been seeking to boost the confidence of Salik users through offering them new and diverse service packs. Work is up and running in upgrading the style and class of these services by offering interactive online services to subscribers; enabling them to recharge their accounts through multiple options. These include credit card, e-dirham or direct debit from the bank account, in collaboration with Dubai e-Government.

RTA Rejuvenates Salik Portal, Toll Gate Maps Added

RTA Rejuvenates Salik Portal, Toll Gate Maps Added

18/03/2009


Roads & Transport Authority (RTA) unveiled an enhanced version of the Toll Gate Portal (www.salik.ae ) in a stylish design offering e-services in a smooth manner with easily accessible information and a roadmap of toll gates. Engineer Maitha bin Adai, CEO of RTA Traffic & Roads Agency, said that the purpose of upgrading the design of the website was to provide users & subscribers of the system with access to the service in a record time and a highly convenient style. Referring to the added features of the rejuvenated website she said: “It has a bilingual Front Page (Arabic & English) and a box to display the latest and key information, events and news of the system in the form of Links, where users can toggle between them to access the required information or surf the News Archive. The Portal provides an integrated package of the latest services along with a full explanation of the new features.

“The website provides a host of modern services through several commands in the Mead Menu, including a Roadmap of the Toll Gates. This service enables surfers to know the locations of the toll gate system (Salik) in high definition colored charts with legends (explanatory symbols). Visitors can also inquire about infraction photos; a service enabling users to inquire about Salik offences, review them and even get photo print outs.
“The redesigned website enables clients to have direct registration and subscription to the system. Clients holding Salik tag can open a new account in the system and add tags of new vehicles to the account through following few and easy steps to open and activate the account. The account could also be topped up, upon signing up to the personal account, through several payment options such as credit cards, e-dirham or direct debit from the bank account in coordination with Dubai e-Government. The newly dressed website also includes an integrated package of interactive services and an information pack offered to subscribers and users.

“Redesigning the new portal was intended to render it compatible in shape and content with the corporate identity of the RTA and its website ( www.rta.ae ), along with posting important links to visitors of both websites. This covers several important links such as RTA Website, Contact Us, Site Map, RTA Organizational Chart, and Dubai Government amongst others.
“RTA has added a new service enabling visitors to check offence details along with photos of the offending vehicle once the user signs up to his or her account at the website, along with many other related details” said Maitha in a final remark.